I was accused recently of being unfocused. This lady challenged me to decide whether I was a coach, a writer , or a TV personality. She couldn’t imagine that one person could do all of these well and so she told me, in no uncertain terms, that I was just probably being average at all […]

Bigger Better Deal. That’s what everyone always hopes will come along. And if you are one of the few who don’t, maybe you should reconsider!
Last night I was at a happy hour gathering of a bunch of my friends. There were 14 in all and we had quite a time playing musical chairs every so […]

Don’t you just love it when you meet a person that really stands out? It’s like that moment on American Idol when Simon predicted Cary Underwood would be the winner from the very first day he met her.
It’s like seeing Brad Pitt for the first time on Thelma and Louise and knowing that he was […]

A friend of mine and I were talking today as we do several days a week at the gym. We bring every, and all issues to the table.
Today, she told me about a really uncomfortable customer service issue that she had recently. She was still stewing over what happened and knew that I coach in […]